My first job in administration was back in 2008 working in a community centre in a small village in the Rhondda where I grew up.
I was responsible for the general day to day running, tendering small grants, the accounts (SAGELine50), payroll (IRIS), HR, arranging various activities and projects, supporting seasonal staff, minute taking, and banking takings.
Forward to 2011 and I moved to Quedgeley with my late husband, and started work for a radiator company as a Sales Person, where my responsibilities were to create pick lists, arrange domestic shipping, process incoming orders, answer customer queries by phone and email. I was also asked to cover accounts and contracts departments when required.
In 2013 I started working for a multinational oil and gas company as a Customer Services Specialist. My role here was varied and I was involved in Trade Compliance, Global Shipping, Raising Invoices, Customer Queries by email. I was a member of the Lean Team and helped identify and implement lean processes. I created SharePoint(s), used Power Platform, Oracle and SAP.